Trend Barber College — Privacy Policy

Last Updated: June 17, 2026 | Effective Date: June 17, 2026

Trend Barber College ("we," "us," or "our") operates two campuses in Houston, Texas and is committed to protecting the privacy of prospective students, current students, and website visitors. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with us through our website, social media advertisements, lead forms, and communications.

By submitting a lead form, booking an appointment, or contacting us, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of personal information:

Information You Provide Directly

• Full name
• Phone number
• Email address
• Campus preference (North or South)
• Intended start date
• Financial aid or VA benefits interest
• Any additional information provided in forms, messages, or conversations with our staff

Information Collected Automatically

• IP address and browser type when visiting our website
• Pages visited and time spent on our website
• Referring website or advertisement that brought you to our site
• Device type and operating system

Information from Third Parties

• Information submitted through Facebook or Instagram lead forms
• Information provided through our scheduling and CRM platform (GoHighLevel)

2. How We Use Your Information

We use the information we collect for the following purposes:

• To contact you about enrollment at Trend Barber College
• To schedule and confirm admissions appointments
• To send automated and manual follow-up text messages and emails regarding your enrollment inquiry
• To place automated or live phone calls to discuss your interest in our program
• To provide information about our barber program, tuition, financial aid, and VA benefits
• To improve our marketing and advertising effectiveness
• To comply with legal and regulatory requirements

3. Text Message (SMS) Communications

By submitting a lead form or providing your phone number to Trend Barber College, you expressly consent to receive automated text messages (SMS) from us at the phone number you provided. These messages may include:

• Enrollment information and program details
• Appointment confirmations, reminders, and follow-ups
• Financial aid and VA benefits information
• General marketing and promotional messages about Trend Barber College

Message frequency varies. Message and data rates may apply depending on your mobile carrier and plan.

To opt out: Reply STOP to any text message at any time to unsubscribe. You will receive one confirmation message and no further texts will be sent.

For help: Reply HELP to any text message or contact us at (281) 440-8383.

We do not sell or share your phone number with third parties for their own marketing purposes.

4. Email Communications

By providing your email address, you consent to receive emails from Trend Barber College including enrollment information, appointment confirmations, reminders, and follow-up communications.

To unsubscribe from email communications, click the "Unsubscribe" link at the bottom of any email or contact us directly at the information provided below.

5. How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: We use GoHighLevel as our CRM and communication platform to manage contacts, send automated messages, and schedule appointments. Your information is stored securely within this platform.
• Facebook/Meta: Lead form submissions through Facebook or Instagram are processed by Meta and transferred to our CRM in accordance with Meta's data policies.
• Legal Requirements: We may disclose your information if required by law, court order, or governmental authority.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. If you request deletion of your information, we will remove it from our active systems within 30 days, subject to any legal retention requirements.

7. Your Rights

You have the following rights regarding your personal information:

• Access: You may request a copy of the personal information we hold about you.
• Correction: You may request that we correct inaccurate or incomplete information.
• Deletion: You may request that we delete your personal information, subject to legal requirements.
• Opt-Out: You may opt out of SMS communications by replying STOP, and from emails by clicking Unsubscribe.

To exercise any of these rights, contact us using the information in Section 12 below.

8. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of our website.

We may also use the Meta Pixel on our website to measure the effectiveness of our Facebook and Instagram advertising campaigns. This tool may collect information about your visit to our website and associate it with your Facebook profile for advertising purposes, subject to Meta's own privacy policy.

9. Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

10. Children's Privacy

Our programs and services are intended for individuals who are 18 years of age or older. We do not knowingly collect personal information from anyone under the age of 18. If we become aware that we have collected information from a minor, we will delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our services after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

Trend Barber College
North Campus: 14806 Ella Blvd Suite A, Houston, TX 77090 | (281) 440-8383
South Campus: 8250 West Bellfort Ave, Houston, TX 77071 | (713) 721-0000
Website: trendbarbercollege.com